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Introduction is committed to ensuring the privacy and security of all personal information collected from Users that browse and use our Site. Personal Information refers to any information or opinion about an individual whose identity is apparent or may be reasonably ascertained from information or opinion.

This policy explains how complies with the Privacy Act and the Australian Privacy Principals (APPs) in so far as they apply to our business and our Site. This Privacy Policy outlines the information collection practices utilised by Ekko Eco, how that information is used and other important privacy and security information about the way the personal information you provide to us is collected, stored and used. 

Collection of Personal Information

We only collect the personal information from Users to our Site for the purpose of providing services and access to particular areas of our Site and may ask you to provide to us, as appropriate, your name, your email address, your contact phone number, credit card information, your address and other personal information. If you choose not to provide certain personal information to us, we may not be able to provide you with all the services or access you require. Information collected is provided by our Users voluntarily and Users may visit and browse our Site anonymously should they wish. Personal information is collected in numerous ways including, but not limited to, joining as a trader, joining as a user, providing content including ecotips and opinions, participation in discussions, surveys and other online polls and completing forms in connection with activities and events on our Site. From
time to time we may collect information about Users to determine trends and on these occasions all information will be generic and not include personal identification information

Cookies and Other Tracking Technology

Like most web sites, there is certain information we automatically track when you use our Site, including the URL that you came from, the browser you are using and your IP address. This data is utilised to improve the services we provide and does not include any personally identifying information.

If you use our website, "cookies" may be transferred to your computer to enhance the User experience and make your access to our Site more efficient. Cookies store information about your use of the Site, which categories, products and services you browse and allow us to identify you and otherwise enable the continued efficient use of the website.

Use of Information

We only collect your personal information to enable us to perform our business activities and functions and to provide you and our Users the most efficient access to our Site and deliver the best service. We collect, hold and use your personal information to protect you and other Users and to investigate any complaints or breach of the terms and conditions of using our Site.

Protecting your information and data security

All information captured by us is stored securely at all times and we will follow industry standards to protect your personal information both during transmission and in storage however, no method of transmission over the Internet or via mobile device, or method of electronic storage is 100% secure. Therefore we will strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you become aware of unauthorised usage of your password, username or account, please
contact us immediately.  From time to time we review whether we still need to retain your personal information. If it is no longer required for the purpose for which we originally collected it then we will delete your information from our database or ensure the information is de identified.

Third Party Websites

Users may find advertising or other content on our Site that link to the sites and services of our traders, suppliers, community groups and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to, or from our Site,and we disclaim all liability for such use. The content and privacy policies of other websites are the responsibilities of their owners. In addition, these sites or services, including their content and links, may be constantly changing. When you are browsing and interacting on any other website, including websites which have a link to our Site, you are subject to that website's own terms and policies.

Disclosing and Sharing Information

We do not sell, trade, or rent Users personal identification information to others unless required by law or to deliver the service on our Site. Your profile and contributions to our Site will be publicly view-able and identifiable via your display name and your chosen location. We will neither share your email address nor first and last names with other Users, nor will we display them in any public manner, unless you expressly choose to have us do so. You may choose to provide this information to traders and other Users when you use certain features on our Site however this will be voluntary. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and Users with our trusted affiliates for the purpose of providing the services and improving the services on the Site. We may use third party service providers to help us operate our
business and the Site or administer activities on our behalf, such as marketing, research and other activities.  From time to time we may share your information with these third parties for those limited purposes.

Access to your Information

If you wish to access or modify any personal information that you have provided to us, please contact us at

Making a Complaint

We respect your Privacy and take our obligations very seriously. If you have any privacy concerns or you are concerned about how we use your personal information please contact us or send an email to
so we can answer any questions.

Further Information and Changes to this Privacy Policy

We have the right to change this privacy policy at any time and without notice. Any updated versions will be on our website.

Further information about the Australian Privacy Principles is available at the website of the Office of the Australian Information Commissioner.

Thank you for reading our Privacy Policy.
Effective 6 March 2017
Last modified 6 March 2017
Ekko Eco Pty Ltd