Solar photovoltaic (PV) retailers are just as involved in the sale and installation of solar PV systems as designers and installers. Consumers need to be confident that their retailer is complying with all relevant regulations and operating in a professional and ethical manner.

What is the Solar Retailer Code of Conduct?
The Clean Energy Council Solar Retailer Code of Conduct is a way for solar businesses to show their commitment to responsible sales and marketing activities and solar industry best practice.

It is a voluntary scheme for retail businesses selling solar PV systems to households and businesses. Authorised by the Australian Competition and Consumer Commission (ACCC), the code aims to lift the bar higher than the minimum requirements set by government and regulations and bring about a better standard of service within the solar industry.

The Clean Energy Council manages the code of conduct and ensures that signatories comply with its strict requirements all times.

Retailers that have signed the code of conduct can also be identified by the approved retailer logo.